Anil Kumar

With surging eCommerce sales and rising customer expectations, the world of commerce is changing fast. To keep up, organizations need content and commerce systems that can grow, shift and adapt quickly. Microservices is the architecture of the future. It’s no surprise then that many organizations are adopting microservices architecture as […]

AI is changing the fundamental structure of every industry in areas ranging from agriculture to cybersecurity to commerce to healthcare, and more. We’re also interacting with technology in new ways, from giving voice commands to appliances and personal assistants to playing advanced gesture-controlled video games, We are not used to […]

What software do you need to enrich your content – Product Information Management (PIM) or Content Management System (CMS)? If this question was asked few years ago, the answer would have been CMS. But today, with the rapidly changing eCommerce landscape and the variety of tools available, the answer is […]

Are we seeing a renaissance in the middleware space? It definitely does seem so. If the recent $6.5 Billion acquisition of Mulesoft by Salesforce is any indicator the middleware space is definitely not dead. I got my middleware creds working for Cast Iron which eventually got acquired by IBM. Cast […]

Shopping online just got more personalized and highly specific with AI-driven chatbots. Did your customer order wrong size shoes? If you’ve built a chatbot for your e-commerce store then it can effortlessly suggest the right shoe size for your customer based on their purchase history. Yes, the chatbot is now […]

Can chatbots in your e-commerce store talk and think like humans? Yes. They can double up as virtual shop assistants who speak in a friendly, helpful manner to your customers. If your online store’s chatbot knows about your product inventory and customer’s order history, then it can effortlessly make product […]

Artificial Intelligence (AI) as a word was coined in the 60s by John McCarthy, however the fundamental concept of a non living entity’s ability to perform deductive reasoning and hence being “Artificially Intelligent” has been around since the time of Aristotle. AI research in the modern times has been going […]

Our Co-founders – @anuraggupt & @kapoor_sumit gave a pro-talk at @APIWorld @AIDevWorld on Conversational Interfaces – How #chatbots are Transforming the Customer Interaction.